In an ideal situation, investing in laser marking technology is the kind of thing some businesses will only ever have to do once…but some do buy multiple machines as they see the economics of scale. Costing thousands of pounds and playing such an important role in so many businesses, there’s really no room for taking in a machine that’s wholly inefficient or incapable from a brand that largely doesn’t have a clue what it’s doing. Mercifully, there are very few brands and products on the market right now that fit this kind of description, but at the same time it’s crucially important to be proactive when investing in a machine to ensure the most appropriate device is picked up.
According to the experts at www.lotuslaser.com, the key lies in finding the very best manufacturer in the first place and using their knowledge and assistance to help pick the right product. Laser marking technology is an extremely complicated subject area and the buyers of the machines are not expected to know the full ins and outs of each of their finest details. Instead, it’s a case of arming yourself with a list of demands, taking it to a world-class brand and having them create a solution that’s 100% suited to the needs of the business.
So as mentioned, it’s really just a case of choosing the right brand in the first place – here’s how to make it happen:
1 – Time in Business
First of all, it’s a good idea to take a look into how long the brand in question has been in business. Now, there’s of course nothing to say that a newcomer to the market might not be a fantastically capable brand, but at the same time there’s much to be said about those that have been doing what they do for years, ideally decades. The very nature of this kind of business is such that long-term industry experience and familiarity with all technological shifts/evolutions along the way help breed uniquely capable 21st century brands. So the long and short of it is that the longer they’ve been in business doing what they do, the better. Lasit produces the most complete range of laser engraving machines, fully customizable to meet the needs of its customers, click here.
2 – Custom Orders
While most laser marking machine manufacturers will carry a standard catalogue of products, the genuinely outstanding brands will offer custom orders and tailored solutions. The beauty of the latter is the way in which you’re able to take a list of what you need to the brand and have every single box ticked and the whole list fulfilled 100%. Not 95% and not 110%, which can lead to paying more than you need to – 100% of needs covered and nothing more. It’s a bit like buying from the rack in a clothing store as opposed to having something tailored for you – the former might get the job done, but it’s the latter that’s superior in literally every way.
3 – Aftercare Services
Very little is more important to take into account during the vendor vetting process than the kind of aftercare service they provide with every machine sold. Of course, when you’re spending upwards of 10k on a machine, chances are you’ll be hoping it won’t need any kind of maintenance or aftercare for some time. And this will usually be the case, but as it’s wholly impossible to rule out every eventuality, you need to ensure you have the professionals on your side, just in case. Long-term aftercare should be offered as standard and cover everything from catastrophic breakdowns to the simplest of everyday questions.
4 – Guarantees
Along with aftercare, be sure to ask as many questions as necessary with regard to warranties and satisfaction guarantees. Again, when you’re spending this kind of cash on a seriously heavy-duty piece of industrial equipment, you’d be forgiven for assuming that it was 100% bulletproof and unlikely to cause you any problems. This may be the case for most, but just to cover yourself in case of anything untoward, it’s important to make sure there are guarantees in place. And of course, long-term warranties and satisfaction guarantees demonstrate the brand’s confidence and pride in the products they sell.
5 – Feedback
Last but not least, never give any thought at all to signing on the dotted line until you’ve first taken a little look into the brand’s reputation. Most of these kinds of sellers feature feedback and reviews on their own websites, but even if there’s none to be found, a quick web search will help you out. Have a look at what’s being said and remember that while feedback isn’t the be all and end all, any recurring patterns you pick up…positive or otherwise…should not be ignored.